CRICOS Consultancy IT experts provide comprehensive IT services to our valued educational clientele. Our aim is to deliver exceptional support services to complement businesses of all sizes, from start-ups to well-established colleges including the support for in-house IT departments. Our systems engineers are readily available to deliver innovative support services Australia wide through the following support models:
Clients are offered the convenience to contact our Help Desk and speak directly with an IT Support Engineer for assistance with any computer software or PC issues.
No matter which part of Australia you are located, if you are connected to the internet you can get connected to a CRICOS IT technician. The convenience and efficiency offered by online support mean a technician can assist your IT issues as soon as a service ticket has been lodged.
Technicians and System Engineers are readily available to attend a client’s workplace to assess their work environment and resolve any issues that could not be resolved remotely.
Clients who have not entered a Managed Service Agreement with CRICOS Consultancy still have the opportunity to utilise our professional IT support services when issues arise on a “Pay as you go” option.
All pricing is exclusive of GST and the package is valid for 12 months from the date of purchase.
Do you need someone to plan and complete campus establishment from technological fittings up to cloud services or on-premise servers? We are here to help. Feel free to contact us. See below for details.
A: Yes. CRICOS Consultancy can deliver any IT related hardware, from smart boards, laptops, computers to wireless systems and CCTV. Anything that a college needs we can deliver. Additionally, we have leasing options to lower the impact of spending funds.
A: It depends on how many computers you need to setup OS into. We can provide a self-installation platform to the college to simply install any computer with one click for quick deployment.
Please refer to pre-paid IT packages.
A: Yes, we install IP CCTV cameras and security systems.
A: The cost will vary depending on things such as the floor layout, how many sensors are required and etc. Send us an email and we can definitely assist you with pricing and security solutions.
A: The timeframe will vary. It depends on the scale of deployment but it would generally take 2 to 4 business days.
A: Pre-emptive support includes 24/7 monitoring systems for all your computers and network infrastructure. If we identify some strange behaviour that can cause system interruptions, we usually fix it before any interruptions can occur. Also, we install small agents on each computer to monitor computer health checks and provide remote support to computer users instantly. In regards to network infrastructure, we maintain and upgrade your system during the evening to provide maximum security.
A: It depends on the needs of our clients. We provide support using both methods. If we cannot resolve the issue remotely, then we will visit our client and fix the issue on the spot.