Hosted Moodle LMS

CRICOS Consultancy Moodle LMS (Learning Management System) includes a core Moodle open source platform top up with additional functionalities like course, attendance reports, bulk enrolment, bulk user creation and custom self-managed report generator. A fully customisable modern looking theme creates your LMS into a professional looking study platform. You will have full access and full control over your learning management system.

CRICOS Consultancy uses its own network infrastructure outside of the public cloud located in Sydney’s modern Tier III datacentre Next DC with fully redundant systems to comply with 99.9% SLA. Our LMS is kept on Australian soil and is backed up daily.

Moodle Migration

Moodle Initial Configuration

Moodle Evaluation

Free Upgrades

Our hosting solution comes with free Moodle upgrades to provide you with the newest features.

Daily backup

With a daily backup, you can be sure you never miss any important data that might be deleted by staff or students.

LMS Migration

We can assist you with migrating from existing or unmanaged Moodle hosting to our secure fully managed Moodle servers.

Support & Integrations

Hosting Moodle is important but it is also important to correctly setup LMS to your organisation’s needs. By using our support, we can help you and your team to set up a student learning platform the way you like it.

FAQs

Q: Moodle is a FREE open source! Why should we pay?

A: Moodle is free but it needs to be hosted on a server to run. The quality of server impacts the availability and speed of a system. Additionally, integration to existing infrastructure is a crucial component. Our Moodle service comes with a premium support that will help you manage the whole platform. Also, we provide a dedicated server with a maximum availability of 99.9%. That means the Moodle platform is always up to date.

Q: How long does it take for you to deploy a new Moodle LMS?

A: The core Moodle can be up and running on the same day you provide us with an approval. The customisation like attendance reports, grade reports, branding and the most helpful modules will be finalised in one business day. Depending on your support package, we will assist you to create your course structure and help your team set up Moodle as required. We also provide integrations to advance reporting systems like IntelliBoard, integration to identity managers and RTOs. The rough estimation of complete set up is 1 week.

Q: Do you do backup? What is the disaster recovery procedure?

A: We do overnight backups with 30 days retention policy. After 30 days we move backups from storage to a type library. After that, it is sent to a backup vault called Iron Mountain. We strongly advise our clients to clone courses and stop overwriting courses. This way you have the full history of students since their commencement.

Q: What if I purchase the Standard Moodle package with 12 hours support and I need more than 12 hours of support? Do you have some additional pricing?

A: If you require more than 12 hours, you have a few options. Option one is to upgrade your package or you can choose to purchase pre-paid IT support hours to continue with your existing plan and just top-up support hours. Support hours start as low as $95.

Q: Which Moodle LMS version is best for my college?

A: Since the Moodle crossed version 3, we believe it is the best and robust LMS platform on the market. With thousands of developers across the globe, they ensure that Moodle has all the functionalities and tools needed to run your LMS. Moodle version 3 and higher is easy to use and flexible LMS.

Q: What do we need to prepare in order to set up a Moodle LMS?

A: Course content. In regards to the rest, we will collaborate together with you to set all units, attendance, grades, guidebook and etc.

Q: Do we need to appoint a person internally to set up Moodle LMS or can you help set up and maintain Moodle LMS?

A: We are open to any scenarios. Some colleges have a super Moodle user who is knowledgeable to set up and maintain courses in-house. However, we also have colleges that are fully managed by us.

Q: What is the benefit of having a Moodle LMS?

A: It allows to deliver course contents to students from any device, anywhere. Additionally, a centralised a grade book and attendance monitoring system, as well as a vast reporting facility, bring transparency and accessibility to a modern way of teaching.

Q: How can Moodle LMS support both trainers and students?

A: Trainers can access all training materials and students’ progress under one portal. For students, they will receive instant access to all training materials, videos, podcasts and can monitor their learning progress.

Q: How can I get Moodle LMS Support?

A: Please send us a support ticket to it@cricosconsultancy.com.au and our team will contact you as soon as they can.

Q: Do you provide a trial for Moodle LMS?

A: Yes, we provide a demo with full functionalities for 30 days. If you need a longer demo, please let us know.

Q: Do you charge an hourly rate or per project?

A: We provide project-based pricing. Nevertheless, some projects have flexible items of installations and will be partially charged on an hourly rate.

Q: How many users can use Moodle at the same time?

A: That’s a good question. We do not restrict the number of user counts. It all depends on the resource package. Between 500-1000 users can access at the same time. If the Moodle is slower to reach, we will assign additional resources. Our biggest Moodle integration so far was 10,000 active users with 100 active classes per day.

Q: What if I have a great idea for a new functionality? Could you adjust the program to my suggestions?

A: We welcome all suggestions and improvement ideas and we are running a voting system whereby users can freely add their suggestions. If we can see that users across our range are looking for similar functionalities, then our team will develop additional functionalities. If you require a specific function only for your college, we can develop custom modules just for your needs.